Welcome Center Member Experience Associate

YMCA of Greater Bergen County; New Jersey; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid sick leave

403(b) retirement plan

Professional development opportunities

Complimentary use of YMCA facilities

Job summary

A community-focused organization in New Jersey is seeking a highly motivated candidate for a part-time role. Responsibilities include greeting members, processing inquiries, and maintaining a welcoming environment. Ideal candidates will have a high school diploma, experience in customer service, and strong communication skills. Competitive benefits include paid sick leave and retirement plans. The organization offers opportunities for professional development and a positive work culture.

Qualifications

• Minimum of one year of experience in customer service or sales preferred.
• Ability to handle emergency situations calmly and professionally.
• Ability to work under minimal supervision making sound decisions.

Responsibilities

• Greet members and guests professionally and cordially.
• Process end of shift reports accurately.
• Participate in workshops and professional development opportunities.

Skills

Customer service experience

Strong communication skills

Interpersonal skills

Organizational skills

Bilingual (Spanish/English)

Education

High School Diploma

Associate Degree in Business or related area

Tools

Microsoft Office

Active-net software

Camp Brain software

Job description

A community-focused organization in New Jersey is seeking a highly motivated candidate for a part-time role. Responsibilities include greeting members, processing inquiries, and maintaining a welcoming environment. Ideal candidates will have a high school diploma, experience in customer service, and strong communication skills. Competitive benefits include paid sick leave and retirement plans. The organization offers opportunities for professional development and a positive work culture.