Member Experience Specialist

YMCA of Greater Bergen County; Livingston (NJ); Remote; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid sick leave

Disability insurance

403(b) plan

Employee assistance program

Metro Y program discounts

Complimentary use of YMCA facilities

Job summary

A prominent community organization in Livingston, NJ is seeking a dedicated individual for a part-time customer service role. The ideal candidate will greet members and guests professionally, handle inquiries efficiently, and maintain a positive environment for all. Applicants should have a High School diploma, experience in customer service and possess strong communication skills. Competitive benefits include paid sick leave, life insurance, and retirement contributions. Apply to join a team committed to community wellbeing.

Qualifications

• Minimum of one year experience in customer service and/or sales preferred.
• Valid Driver's License and reliable transportation.
• Ability to travel 10% of time.

Responsibilities

• Greet members & guests professionally on a consistent basis.
• Answer telephone within 3 rings and handle inquiries clearly.
• Ensure that members and guests feel welcome at the Y.

Skills

Customer service skills

Strong communication skills

Organizational skills

Interpersonal skills

Bilingual (Spanish/English)

Education

High School Diploma

Associate Degree in Business or related area

Tools

Microsoft Office

Active-net software

Camp Brain Software

Job description

A prominent community organization in Livingston, NJ is seeking a dedicated individual for a part-time customer service role. The ideal candidate will greet members and guests professionally, handle inquiries efficiently, and maintain a positive environment for all. Applicants should have a High School diploma, experience in customer service and possess strong communication skills. Competitive benefits include paid sick leave, life insurance, and retirement contributions. Apply to join a team committed to community wellbeing.