Weekend Veterinary Client Services Specialist

Experience Champaign Urbana; Urbana (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Experience Champaign Urbana in Illinois is seeking a friendly weekend receptionist to welcome clients, answer phones, and coordinate visits. You will help with client registration, admit and discharge patients, and ensure accurate billing and records are kept up to date.

You will schedule appointments, relay messages to veterinarians, and assist with basic pet care products. The role requires strong communication, multitasking, and a calm demeanor in a fast-paced clinic environment; weekend

Qualifications

• Responsibilities include greeting clients and scheduling visits.
• Manage client registrations and billing processes.
• Coordinate with veterinary staff to support patient care.

Responsibilities

• Greet clients in-person and over the phone in a friendly and helpful manner.
• Handle client inquiries and provide information on clinic services.
• Register clients and admit/discharge patients, including billing.
• Schedule patient visits and send appointment reminders.
• Coordinate communication between clinical staff and clients.
• Enter data into the electronic medical record.
• Assist with pet supplies and prescriptions as needed.
• Work primarily on weekends with flexibility for evenings and holidays.
• Maintain reception areas and process mail and emails.

Skills

Customer service

Communication skills

Multitasking

Job description

Experience Champaign Urbana in Illinois is seeking a friendly weekend receptionist to welcome clients, answer phones, and coordinate visits. You will help with client registration, admit and discharge patients, and ensure accurate billing and records are kept up to date.

You will schedule appointments, relay messages to veterinarians, and assist with basic pet care products. The role requires strong communication, multitasking, and a calm demeanor in a fast-paced clinic environment; weekend