Pet-First Front Desk Specialist | Four-Day Week & Perks

Vetcor; Champaign (IL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Four-day work week

401(k) matching & Roth plan

Health insurance (full-time)

Flexible Spending Account (full-time)

Tuition Support Program (full-time)

Pet discounts

Referral Bonus Program

Job summary

Animal Hospital at the Crossing in Champaign, Illinois, is hiring a Veterinary Receptionist to join our compassionate team. The four-day work week and rotating Saturdays help balance work and life while delivering outstanding client service.

We value reliability and a friendly, professional approach when coordinating appointments, processing payments, and communicating with veterinarians and clients. Prior veterinary front desk experience is preferred to ensure a smooth front desk operation.

Qualifications

• Prior veterinary reception or veterinary hospital experience preferred.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Comfort working around dogs, cats, and other animals.
• Reliable and punctual with attention to detail.

Responsibilities

• Greet clients and their pets warmly and professionally.
• Answer phones, schedule appointments, and respond to client questions.
• Check patients in and out of the hospital efficiently and accurately.
• Collect payments and process transactions.
• Maintain accurate client and patient records.
• Communicate effectively with veterinarians, veterinary technicians, and support staff.
• Assist with prescription refill requests and client communications.
• Coordinate appointments, follow-ups, and referrals.
• Provide clear information about hospital services and policies.
• Handle client concerns and sensitive situations with empathy and professionalism.
• Maintain a clean, organized reception area.

Skills

Customer service

Communication

Multitasking

Front desk

Tools

Veterinary software

Job description

Animal Hospital at the Crossing in Champaign, Illinois, is hiring a Veterinary Receptionist to join our compassionate team. The four-day work week and rotating Saturdays help balance work and life while delivering outstanding client service.

We value reliability and a friendly, professional approach when coordinating appointments, processing payments, and communicating with veterinarians and clients. Prior veterinary front desk experience is preferred to ensure a smooth front desk operation.