Weekend Valet & Guest Services Attendant

Towne

Austin (TX)

On-site

USD 12,000 - 17,000

Full time

2 days ago
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Benefits offered by this job

Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to provide exceptional hospitality to guests, parking and retrieving vehicles, and assisting with luggage during arrival and departure. The role involves cash handling and explaining rates, with a strong emphasis on friendly, professional service.

Responsibilities include greeting guests, assisting with directions and reservations, and maintaining accurate ticket and key tag records. Weekend availability is preferred.

Qualifications

  • High school diploma or GED is required.
  • Must hold a valid driver's license for the state or be within commutable distance.
  • One month of related experience or training preferred.

Responsibilities

  • Provide hospitality services to guests in a friendly and efficient manner.
  • Park and retrieve vehicles, assist with luggage, and deliver guest amenities as applicable.
  • Explain parking rates and procedures, manage keys and claim checks, and handle revenue as needed.
  • Maintain professional demeanor with guests and coworkers; greet guests and use last names in interactions.
  • Assist guests with directions, taxis, reservations, and local information.

Skills

English literacy
Customer service
Cash handling
Parking/valet
Luggage handling
Guest relations
Time management
Communication
Reading/speaking directions
Military time
Basic math

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to provide exceptional hospitality to guests, parking and retrieving vehicles, and assisting with luggage during arrival and departure. The role involves cash handling and explaining rates, with a strong emphasis on friendly, professional service.

Responsibilities include greeting guests, assisting with directions and reservations, and maintaining accurate ticket and key tag records. Weekend availability is preferred.

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