Seasonal Valet & Guest Services Associate

Towne; San Jose (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests at our location. You will park and retrieve vehicles, assist with luggage, and help guests with directions and local information while maintaining a courteous, efficient presence.

The role emphasizes safety, accuracy in ticketing, and attentive service during arrival and departure. Availability across the week is required; competitive hourly pay applies with tips and benefits eligibility.

Qualifications

• Knowledge of customer service principles and practices.
• Ability to read and write standard English and follow instructions.
• Comfort with basic arithmetic for handling payments and receipts.

Responsibilities

• Provide exceptional hospitality and assist guests promptly.
• Park and retrieve vehicles and assist with luggage as needed.
• Explain parking rates and procedures to guests and issue/collect tickets.
• Maintain friendly, professional demeanor with guests and coworkers.
• Support bell services and respond to inquiries about local amenities.

Skills

Customer service

Communication

Time management

English literacy

Guest interaction

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests at our location. You will park and retrieve vehicles, assist with luggage, and help guests with directions and local information while maintaining a courteous, efficient presence.

The role emphasizes safety, accuracy in ticketing, and attentive service during arrival and departure. Availability across the week is required; competitive hourly pay applies with tips and benefits eligibility.