Weekend Retail: Customer Experience Associate

The TJX Companies, Inc.

Mount Juliet (TN)

On-site

USD 19,000 - 20,000

Full time

31 hours ago
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Benefits offered by this job

Associate discount
401(k) Associate contributions
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
401(k) match
Bereavement
EAP
Scholarship program
Adoption assistance

Job summary

The TJX Companies, Inc. is seeking team members at TJ Maxx stores to deliver a high-quality customer experience. You will engage customers, process transactions, promote loyalty programs, and maintain a clean, organized store environment across the sales floor.

This role supports a flexible schedule and contributes to loss prevention and safety initiatives. Join a Fortune 100 company renowned as a leading off-price retailer, with opportunities for development across Home Offices, Distribution

Qualifications

  • Excellent customer service skills.
  • Flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Ability to multi-task.
  • Able to respond to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
  • Accurately ring purchases/returns and count change according to procedures.
  • Promote credit and loyalty programs and uphold merchandising standards.
  • Prepare merchandise for the sales floor following company procedures and standards.
  • Participate in store recovery and maintain safety and cleanliness.
  • Support labor policies and loss prevention measures.
  • Assist with other duties as assigned.

Skills

Customer service
Flexibility
Communication
Multitasking
Adaptability
Lifting
Teamwork
Retail experience

Job description

The TJX Companies, Inc. is seeking team members at TJ Maxx stores to deliver a high-quality customer experience. You will engage customers, process transactions, promote loyalty programs, and maintain a clean, organized store environment across the sales floor.

This role supports a flexible schedule and contributes to loss prevention and safety initiatives. Join a Fortune 100 company renowned as a leading off-price retailer, with opportunities for development across Home Offices, Distribution

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