Retail Customer Experience Associate with Flexible Schedule

The TJX Companies, Inc.; Alta (IA); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands, offering a path for growth across global offices and stores. This role emphasizes delivering an excellent customer experience, maintaining store standards, and supporting multiple store areas as needed to meet business needs.

You will engage customers, promote programs, and help keep the sales floor organized while collaborating with teammates to uphold a positive store culture and comply with policies.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Rings customer purchases/returns and handles transactions according to procedures.
• Promotes credit and loyalty programs and merchandising standards.
• Supports store recovery and safety, and participates in shrink reduction goals.
• Performs other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multitasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands, offering a path for growth across global offices and stores. This role emphasizes delivering an excellent customer experience, maintaining store standards, and supporting multiple store areas as needed to meet business needs.

You will engage customers, promote programs, and help keep the sales floor organized while collaborating with teammates to uphold a positive store culture and comply with policies.