Retail Customer Experience Associate — Flexible Hours & Discount

The TJX Companies, Inc.; Framingham (MA); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) associate contributions

Credit union

Referral bonuses

Health care FSA

Descrizione del lavoro

TJ Maxx, a part of The TJX Companies, Inc., is hiring to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You will interact with customers, support loss prevention, and participate in merchandising and safety standards across the sales floor.

We value strong communication, teamwork, and the ability to adapt to shifting priorities while supporting store goals.

Competenze

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Mansioni

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Conoscenze

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Descrizione del lavoro

TJ Maxx, a part of The TJX Companies, Inc., is hiring to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You will interact with customers, support loss prevention, and participate in merchandising and safety standards across the sales floor.

We value strong communication, teamwork, and the ability to adapt to shifting priorities while supporting store goals.