Retail Customer Experience Specialist

The TJX Companies, Inc.; Harrison (AR); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

scholarship program

adoption assistance

Job summary

TJ Maxx, part of The TJX Companies, Inc., offers a vibrant team environment across its stores, offices, and distribution centers. You will help deliver a highly satisfying customer experience, follow loss prevention standards, and support merchandising and store recovery throughout shifts.

TJX emphasizes development, diversity, and opportunities to grow within a Fortune 100 company. This role involves engaging with customers, promoting loyalty programs, and maintaining a clean sales floor.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to adapt to direction changes.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support multiple store areas.
• Ring purchases/returns accurately and count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

TJ Maxx, part of The TJX Companies, Inc., offers a vibrant team environment across its stores, offices, and distribution centers. You will help deliver a highly satisfying customer experience, follow loss prevention standards, and support merchandising and store recovery throughout shifts.

TJX emphasizes development, diversity, and opportunities to grow within a Fortune 100 company. This role involves engaging with customers, promoting loyalty programs, and maintaining a clean sales floor.