Retail Customer Experience Associate – Flexible Schedule

The TJX Companies, Inc.; McAlester (OK); On-site; USD 11,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Career growth opportunities

Job summary

The TJX Companies, Inc. is seeking staff for TJ Maxx stores in the United States. You will deliver a highly satisfying customer experience, engage with customers, and maintain a clean, organized store environment while following operating procedures.

You will model excellent service, promote credit/loyalty programs, and support store culture through integrity and teamwork. The role may involve cross-training and lifting moderate weights, with a focus on safety and compliance.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Flexibility

Multitasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking staff for TJ Maxx stores in the United States. You will deliver a highly satisfying customer experience, engage with customers, and maintain a clean, organized store environment while following operating procedures.

You will model excellent service, promote credit/loyalty programs, and support store culture through integrity and teamwork. The role may involve cross-training and lifting moderate weights, with a focus on safety and compliance.