Customer-Obsessed Retail Experience Specialist

The TJX Companies, Inc.; Davenport (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

401(k) contribution

Medical/dental/vision insurance

Scholarship program

Job summary

TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 retailer known for its off-price brands. This role focuses on delivering an exceptional customer experience, maintaining a clean and organized store, and supporting multiple areas as needed to meet business needs.

The position involves handling transactions, promoting rewards programs, and contributing to a positive store culture while adhering to labor and store policies. Flexible scheduling is required.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and safety initiatives.
• Supports loss prevention and other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 retailer known for its off-price brands. This role focuses on delivering an exceptional customer experience, maintaining a clean and organized store, and supporting multiple areas as needed to meet business needs.

The position involves handling transactions, promoting rewards programs, and contributing to a positive store culture while adhering to labor and store policies. Flexible scheduling is required.