Luxury Senior Living Receptionist

Merrill Gardens; San Jose (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free daily meal every shift

401(k) with company match

Tuition reimbursement

Pet insurance

Advance Pay benefit

Company-paid EAP

Paid time off

Disability insurance

Job summary

Merrill Gardens in San Jose is seeking a Senior Living Receptionist to warmly greet visitors and residents, answer calls, and maintain a welcoming front desk. You will provide administrative support and help coordinate daily operations to ensure a smooth, compassionate experience for residents and families.

The role emphasizes friendly, professional communication, dependable front-desk presence, and the ability to support a team that cares for seniors in a community setting.

Qualifications

• High School diploma or GED required or equivalent.
• Minimum of one year experience in customer service.
• Two years' receptionist experience preferred.
• Experience with multi-line phone systems is preferred.

Responsibilities

• Greet all visitors and manage front desk interactions.
• Answer and route phone calls using a multi-line system.
• Maintain a neat, organized front office and assist other departments as needed.
• Provide basic administrative support to various departments.

Skills

Customer service

Multiline phone

Front desk

Administrative support

Education

High School diploma or GED

Tools

MS Office

Job description

Senior Living Receptionist

Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Novelle is currently accepting applications for a Receptionist to help support residents within our beautiful community residents call home.

If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you!

Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.

We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long-term commitment to team members has been unsurpassed!

We offer our full-time employees:

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
• Company-paid Employee Assistance Program (EAP)
• Paid time off - 7 holidays, and 11 vacation days.
• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Tuition reimbursement for career growth.
• Company-paid short & long-term disability insurance.
• Pet insurance and team member discounts.
• Advance Pay benefit - access wages before payday.
• A stable, growing company with opportunities for advancement!

We offer our part-time employees:

• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement for career growth.
• Pet insurance and team member discounts.
• Advance Pay benefit - access wages before payday.
• A stable, growing company with opportunities for advancement!

Our Receptionists are responsible for:

• Greeting all visitors.
• Answering the telephone.
• Maintaining the front office area in a neat and organized manner.
• Providing administrative support to all departments on a as needed basis.

If you are someone with:

• A High School diploma or GED
• Two years' experience as a receptionist (preferred)
• A Minimum of one year's customer service experience.
• Prior multi-line phone experience.

Physical Requirements:

This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

Actual pay rate within stated pay range is determined based on relevant factors in compliance with state and local wage laws. This range reflects what we reasonably expect to pay upon hire.

Merrill Gardens is an Equal Opportunity Employer