Weekend Patient Intake & Care Coordination Specialist

The Pennant Group; Rock Springs (WY); On-site; USD 42,000 - 62,000; Full time

Job summary

Deercreekseniorliving seeks an Intake Coordinator to manage patient intake, communication with patients and families, data entry, and referral source relations. The role ensures insurance verification and authorization, staffing workflow, and coordination of care with clinical teams.

You will maintain relationships with referral sources, support scheduling changes, and help ensure regulatory compliance while maintaining excellent customer service and teamwork.

Qualifications

• Healthcare experience, preferably referrals/intake in a home health or hospice environment.
• Nursing background preferred but not required.
• Strong written and oral communication.
• Ability to multi-task in a fast-paced office.
• Excellent customer service and negotiation skills.

Responsibilities

• Directs intake operations and policy implementation.
• Oversees insurance verification and authorization processes.
• Manages staffing workflow and scheduling changes.
• Acts as primary/secondary contact for inbound calls.
• Maintains relationships with referral sources.
• Ensures regulatory compliance and vendor coordination.

Skills

Communication

Negotiation

Public relations

Customer service

Multitasking

Teamwork

Organizational skills

Technical aptitude

Tools

Agency software

Job description

Deercreekseniorliving seeks an Intake Coordinator to manage patient intake, communication with patients and families, data entry, and referral source relations. The role ensures insurance verification and authorization, staffing workflow, and coordination of care with clinical teams.

You will maintain relationships with referral sources, support scheduling changes, and help ensure regulatory compliance while maintaining excellent customer service and teamwork.