Weekend Night Front Desk Concierge (Part-Time)

ACT Partners; Washington (District of Columbia); On-site; USD 32,000 - 40,000; Full time

Job summary

ACT Partners in Washington, DC seeks a Front Desk Concierge to greet residents, guests, vendors, and staff with a professional and welcoming demeanor while maintaining a safe, organized front desk environment.

The role includes answering calls, managing visitor logs, assisting with access, data entry, and using property management systems; overnight availability on Saturdays and Sundays is required, with punctual and courteous service throughout the shift.

Qualifications

• At least 2 years of customer service, hospitality, concierge, or front desk experience preferred.
• Strong communication and interpersonal skills.
• Intermediate to advanced computer skills.
• Ability to learn and operate property management and web-based systems.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain professional in a fast-paced environment.
• Dependable and punctual with the ability to consistently work the scheduled overnight shift.
• Ability to handle confidential or sensitive information professionally.
• Prior experience in residential, hospitality, property management, or concierge services is highly desirable.

Responsibilities

• Greet residents, guests, vendors, and staff in a professional and welcoming manner.
• Answer and manage phone calls professionally while directing inquiries appropriately.
• Maintain visitor logs and assist with guest and vendor access.
• Monitor front desk activity and maintain a professional presence throughout the shift.
• Assist with package receiving, logging, and distribution as required.
• Complete data entry and maintain accurate front desk records.
• Utilize property management systems, email, and other web-based platforms throughout the shift.
• Respond to resident and guest inquiries promptly and professionally.
• Communicate incidents, concerns, and important information to management.
• Maintain a clean, organized, and professional front desk area.
• Follow all property procedures, security protocols, and company policies.

Skills

Communication skills

Interpersonal skills

Computer skills

Job description

ACT Partners in Washington, DC seeks a Front Desk Concierge to greet residents, guests, vendors, and staff with a professional and welcoming demeanor while maintaining a safe, organized front desk environment.

The role includes answering calls, managing visitor logs, assisting with access, data entry, and using property management systems; overnight availability on Saturdays and Sundays is required, with punctual and courteous service throughout the shift.