Front Desk Associate (Part-Time)

FirstService Residential; Atlanta (GA); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Job summary

A leading property management firm is seeking a Front Desk Associate to serve as the primary point of contact for residents and guests. This part-time role involves greeting visitors, managing building access, and addressing inquiries and complaints. The ideal candidate will possess excellent customer service and communication skills and be able to work flexible hours, including weekends. You will play a crucial role in ensuring a welcoming environment at the properties we support, all for a competitive pay of $18/hour.

Qualifications

• Excellent communication and guidance abilities.
• Ability to maintain positivity in a fast-paced environment.
• Critical thinking and decision-making skills required.

Responsibilities

• Greet and direct residents and guests.
• Monitor access to the building.
• Handle deliveries and packages.
• Resolve complaints and issues.
• Maintain daily records and forms.

Skills

Critical thinking

Customer service skills

Organization

Interpersonal skills

Job description

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FirstService Residential provided pay range

This range is provided by FirstService Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

Description

Job Overview

The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently and without direct supervision, providing quality service to our customers.

Your Responsibilities

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Standing, greeting, and engaging residents; checking guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on all complaints/issues
• Maintaining daily records and forms
• Following safety procedures and striving to maintain a safe work environment
• Other duties as needed

Skills & Qualifications

• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Ability to maintain positivity and diplomacy in a fast-paced environment.
• Excellent organization, motivation and interpersonal skills.
• Excellent customer service skills.
• Ability to communicate and provide guidance.
• Ability to read, analyze and interpret technical procedures, leases and/or regulations.

Physical Requirements

• Ability to work under usual office conditions.
• Ability to work at a personal computer as well as be on the phone for extended periods of time.
• Must be able to stand, sit, walk and occasionally climb.
• The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
• Physical demands include ability to lift up to 50 lbs.
• Ability to detect auditory and/or visual emergency alarms.

What We Offer

As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.

Compensation: $18 Hourly paid bi-weekly

Schedule: Saturday and Sunday (7AM-3PM)

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

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