Weekend Night Concierge & Guest Services

KW Property Management & Consulting; Town of Florida (NY); Hybrid; USD 34,000 - 50,000; Full time

Job summary

KW Property Management & Consulting is seeking a front desk team member for weekend shifts (Saturdays and Sundays, 7pm–7am) to greet residents and guests, provide information, and coordinate with staff for a secure and welcoming visit.

The role requires a high school diploma or GED, basic computer skills, and excellent communication. Previous high-rise property experience is a plus; drivers license is required. Reports to the Association Manager in a mainly indoor environment.

Qualifications

• High school diploma or GED; some college preferred.
• Minimum six months related experience and/or training.
• Previous work experience in a high-rise property setting is highly desired.
• Valid Driver's License.

Responsibilities

• Greet all guests professionally as they enter the community and maintain high-quality customer service.
• Monitor and authorize entrance/exit to guard against theft and maintain security per check-in policies.
• Coordinate with office staff to update unit owner information in the system.
• Use proper phone etiquette for all calls with residents, ensuring clarity and professionalism.
• Report any Rules and Regulations violations and supervise safety.

Skills

Customer service

Security awareness

Front desk operations

Communication skills

Basic computer skills

Education

High school diploma or GED

Tools

Computer software

Job description

KW Property Management & Consulting is seeking a front desk team member for weekend shifts (Saturdays and Sundays, 7pm–7am) to greet residents and guests, provide information, and coordinate with staff for a secure and welcoming visit.

The role requires a high school diploma or GED, basic computer skills, and excellent communication. Previous high-rise property experience is a plus; drivers license is required. Reports to the Association Manager in a mainly indoor environment.