Weekend Front Desk & Guest Services Associate

KW PROPERTY MANAGEMENT AND CONSULTING; North Palm Beach (FL); On-site; USD 19,286 - 24,796; Part time

Job summary

KW PROPERTY MANAGEMENT AND CONSULTING is seeking a front desk associate for weekend shifts to assist residents and guests with information and resources, ensuring a high standard of customer service. The role acts as a liaison between guests, residents, and staff, supporting security and administrative tasks in a community setting.

The position emphasizes greeting visitors, managing access, updating resident information, professional phone etiquette, and diligent reporting of incidents.

Qualifications

• High school diploma or GED; some college preferred.
• Must be familiar with using computer software and demonstrate organizational, interpersonal, and communication skills.
• Minimum six months of related experience and/or training.
• Literate in English; hospitality experience preferred.

Responsibilities

• Greet guests and provide excellent customer service.
• Monitor and authorize entrance/exit of guests and employees to secure premises.
• Coordinate with staff to update owner information in the database.
• Handle phone calls with professional etiquette and take contact details.
• Report rules violations and unusual occurrences to management.
• Maintain key control and respond to fire/safety alarms as required.
• Prepare pass-down reports of daily activities and incidents.
• Process incoming packages and notify residents as needed.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

English literacy

Education

High school diploma or GED

Some college preferred

Tools

MS Office

Job description

KW PROPERTY MANAGEMENT AND CONSULTING is seeking a front desk associate for weekend shifts to assist residents and guests with information and resources, ensuring a high standard of customer service. The role acts as a liaison between guests, residents, and staff, supporting security and administrative tasks in a community setting.

The position emphasizes greeting visitors, managing access, updating resident information, professional phone etiquette, and diligent reporting of incidents.