Weekend Concierge: Front Desk & Guest Services

Better Living SL; Robins (IA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

401K matching

Paid time off and holidays

Professional development opportunities

Employee assistance programs

Job summary

Better Living invites you to join our Administration team as a Weekend Concierge. You will greet residents and families, answer calls, monitor access, and assist with clerical duties to ensure a warm, secure weekend environment.

Ideally you have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced setting. This part-time weekend role offers a friendly team, opportunity for growth, and a values-driven workplace focused on hospitality and resident

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service, receptionist, hospitality, or administrative roles preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Proficient with basic computer applications, including email and Microsoft Office.
• Friendly, professional, and dependable demeanor.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

• Greet residents, families, visitors, and vendors in a professional and friendly manner.
• Answer and direct incoming telephone calls promptly and courteously.
• Provide information and assistance to residents, families, and visitors.
• Maintain a welcoming and positive presence at the front desk.
• Monitor front entrance activity and building access throughout the shift.
• Ensure visitors sign in according to community procedures.
• Confirm visitor authorization when necessary and notify staff of arrivals.
• Observe and report unusual activity, safety concerns, or emergencies to appropriate team members.
• Assist with receiving and distributing mail, packages, and deliveries.
• Maintain visitor logs and other required records.
• Support administrative staff with clerical tasks as assigned.
• Assist with community communications and resident inquiries.
• Foster positive relationships with residents and families.
• Respond to resident requests and direct concerns to the appropriate department.
• Promote a culture of hospitality, respect, and service excellence.

Skills

Customer service

Reception

Hospitality

Administrative

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Email

Job description

Better Living invites you to join our Administration team as a Weekend Concierge. You will greet residents and families, answer calls, monitor access, and assist with clerical duties to ensure a warm, secure weekend environment.

Ideally you have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced setting. This part-time weekend role offers a friendly team, opportunity for growth, and a values-driven workplace focused on hospitality and resident