Weekend Concierge & Guest Services Specialist

KW Property Management & Consulting; Town of Florida (NY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

KW Property Management & Consulting is seeking a Front Desk/Guest Services team member for weekend shifts (Saturdays and Sundays, 7am–7pm) at our New York property. You will greet residents and guests, provide information and resources, and coordinate with staff to ensure a welcoming and secure visit.

The role requires a high school diploma (GED acceptable), basic computer skills, strong communication, and a proactive, customer-focused attitude.

Qualifications

• High school diploma or GED; some college preferred.
• Familiar with using computer software to perform tasks; strong organizational and interpersonal skills.
• Minimum six months related experience and/or training; hospitality/property setting experience preferred.
• Valid Driver's License.

Responsibilities

• Greet guests and maintain high-quality customer service.
• Monitor entrance/exit to guard against theft and ensure security.
• Coordinate with office staff to update unit owner information in the database.
• Use phone etiquette for all calls and respond professionally.
• Report violations of Rules and Regulations and safety concerns.
• Maintain key control and be familiar with fire alarm operations; respond to emergencies.

Skills

Customer service

Communication skills

Teamwork

Discretion

Attention to detail

Education

High school diploma or GED

Tools

Computer skills

Job description

KW Property Management & Consulting is seeking a Front Desk/Guest Services team member for weekend shifts (Saturdays and Sundays, 7am–7pm) at our New York property. You will greet residents and guests, provide information and resources, and coordinate with staff to ensure a welcoming and secure visit.

The role requires a high school diploma (GED acceptable), basic computer skills, strong communication, and a proactive, customer-focused attitude.