Weekend Member Experience Specialist

Planet Fitness - United FP Management, LLC; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness franchise in Wilmington is seeking a Member Services Representative to provide exceptional customer service. The role includes greeting members, handling front desk operations, and facilitating new sign-ups. The ideal candidate will have a background in customer service, computer proficiency, and a strong passion for fitness. Join our team and help create a positive member experience in a Judgement Free Zone!

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Demonstrate diplomacy while using appropriate behavior and language.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones and checking in members.
• Facilitate new member sign-ups and present membership rates.

Skills

Customer service

Problem-solving

Active listening

Positive attitude

Tools

Basic computer skills

Job description

A leading fitness franchise in Wilmington is seeking a Member Services Representative to provide exceptional customer service. The role includes greeting members, handling front desk operations, and facilitating new sign-ups. The ideal candidate will have a background in customer service, computer proficiency, and a strong passion for fitness. Join our team and help create a positive member experience in a Judgement Free Zone!