Weekend Member Experience Specialist

Planet Fitness; Bismarck (ND); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Membership

Dollars for Scholars Program

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Life Insurance

Pet Insurance

Advancement Opportunities

Job summary

Planet Fitness in Bismarck, ND seeks a member-focused team member for full-time/part-time shifts. You will greet members, answer questions, conduct tours, and assist with sign-ups and cancellations to create a positive gym experience.

Reliable with basic computer skills and strong communication, you will help guests, solve problems, and maintain a clean, welcoming club environment at Planet Fitness.

Qualifications

• Excellent customer service and communication skills.
• Basic computer proficiency.
• Ability to stand/walk most of the shift and lift up to 50 lbs when needed.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks and answer phone calls.
• Take information calls and tours.
• Assist in member sign-ups, cancellations, and updating member accounts.
• Support in resolving member services issues and escalate as needed.
• Maintain the club’s neatness and cleanliness.

Skills

Customer Service

Communication

Listening

Problem Solving

Diplomacy

Teamwork

Basic Computer Skills

Job description

Planet Fitness in Bismarck, ND seeks a member-focused team member for full-time/part-time shifts. You will greet members, answer questions, conduct tours, and assist with sign-ups and cancellations to create a positive gym experience.

Reliable with basic computer skills and strong communication, you will help guests, solve problems, and maintain a clean, welcoming club environment at Planet Fitness.