Night Member Services Specialist - 2 AM to 10 AM

Planet Fitness; Bismarck (ND); On-site; USD 19,000 - 23,000; Full time

Job summary

Planet Fitness in Bismarck, ND is seeking a front desk associate to greet members, sign up new members, process check-ins, and deliver a positive member experience during the night shift. This role emphasizes strong customer service, basic computer skills, and the ability to work as part of a friendly team.

You will handle information calls, offer tours, assist with account updates, and help maintain a clean, welcoming club environment.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Ability to work night shifts and weekends may be required.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle all front desk tasks, info calls, check-ins, signing up new members, giving tours, and processing account changes.
• Facilitate member services issues and forward to Club Manager/Assistant Manager as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Communication

Problem solving

Diplomacy

Job description

Planet Fitness in Bismarck, ND is seeking a front desk associate to greet members, sign up new members, process check-ins, and deliver a positive member experience during the night shift. This role emphasizes strong customer service, basic computer skills, and the ability to work as part of a friendly team.

You will handle information calls, offer tours, assist with account updates, and help maintain a clean, welcoming club environment.