Weekend Member Services & Sales Specialist

Planet Fitness - Baseline Fitness; Bismarck (ND); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Membership (self + one)

Health, Dental & Vision Insurance

Critical Illness Insurance

Short Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - Baseline Fitness in Bismarck, ND is seeking a friendly team member to drive new member sales and create a positive experience for guests. You will greet visitors, provide tours, answer questions, and assist with sign-ups and account updates.

The role emphasizes strong customer service, active listening, and problem solving. You will handle front desk tasks, support member services, and coordinate with the Club Manager to keep the club clean, welcoming, and running smoothly.

Qualifications

• Excellent customer service and communication skills.
• Ability to listen actively and empathize with customers.
• Strong problem solving and conflict resolution abilities.
• Team player with a positive attitude and reliability.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks: phone, inquiries, tours, sign-ups, and account updates.
• Assist in member check-ins, cancellations, BCM amenity usage, and updating member information.
• Facilitate member services issues and escalate to Club Manager/Team Lead as needed.
• Help maintain cleanliness and organization of the club.

Skills

Customer service

Communication

Listening

Problem solving

Teamwork

Job description

Planet Fitness - Baseline Fitness in Bismarck, ND is seeking a friendly team member to drive new member sales and create a positive experience for guests. You will greet visitors, provide tours, answer questions, and assist with sign-ups and account updates.

The role emphasizes strong customer service, active listening, and problem solving. You will handle front desk tasks, support member services, and coordinate with the Club Manager to keep the club clean, welcoming, and running smoothly.