Weekend Intake & Admissions Coordinator - Remote

Enterhealth; Plano (TX); Remote; USD 42,000 - 64,000; Full time

Job summary

Enterhealth is seeking a compassionate Weekend Intake Coordinator to support prospective clients and families during weekend hours. This full-time, remote role serves as the first point of contact for people exploring treatment.

You will gather intake information, explain programs, and coordinate admissions with clinical staff while maintaining confidentiality and compassionate communication. The schedule runs Friday 5:00 p.m.

Qualifications

• Experience in behavioral health intake, admissions, or healthcare coordination preferred.
• Strong telephone and customer service skills are essential.
• Ability to organize information and maintain confidentiality.

Responsibilities

• Respond to inquiries from prospective clients and families.
• Explain Enterhealth's programs, services, and admissions process.
• Gather intake information accurately and confidentially.
• Coordinate with clinical and nursing staff on admissions and next steps.
• Follow up on inquiries and pending admissions.
• Provide admissions updates and handoff to weekday team.
• Recognize urgent concerns and follow escalation procedures.
• Maintain compassionate communication during sensitive conversations.

Skills

Telephone skills

Customer service

Organizational skills

Attention to detail

Electronic records systems

Independent work

Weekend availability

Job description

Enterhealth is seeking a compassionate Weekend Intake Coordinator to support prospective clients and families during weekend hours. This full-time, remote role serves as the first point of contact for people exploring treatment.

You will gather intake information, explain programs, and coordinate admissions with clinical staff while maintaining confidentiality and compassionate communication. The schedule runs Friday 5:00 p.m.