Weekend Intake & Admissions Coordinator — Remote

Enterhealth; Plano (TX); Remote; USD 42,000 - 60,000; Full time

Job summary

Enterhealth in Texas invites applications for a Weekend Intake Coordinator. This full-time, remote role provides first contact for prospective clients, families, and referral sources during weekend hours.

You will promptly respond to inquiries, explain programs and admissions, collect intake information confidentially, and coordinate with clinical staff on next steps. You’ll ensure smooth handoffs to the weekday team and escalate urgent issues per procedure.

Qualifications

• Behavioral health intake/admissions experience preferred.
• Strong telephone and customer service skills.
• Detail-oriented with accurate documentation.
• Comfort using electronic records and communication systems.
• Ability to work independently while staying connected with the team.

Responsibilities

• Respond promptly to incoming calls and inquiries from prospective clients, families, and referral sources.
• Explain Enterhealth's programs, services, and admissions process.
• Gather and document intake information accurately and confidentially.
• Coordinate with clinical and nursing staff regarding potential admissions and next steps.
• Follow up on inquiries and pending admissions.
• Communicate admissions updates and provide a thorough handoff to the weekday team.
• Recognize urgent concerns and follow established escalation procedures.
• Maintain professional, compassionate communication during sensitive conversations.

Skills

Behavioral health intake experience

Customer service

Organizational skills

Telephone skills

Attention to detail

Electronic records systems

Independent work

Weekend availability

Tools

Electronic Health Records (EHR)

Job description

Enterhealth in Texas invites applications for a Weekend Intake Coordinator. This full-time, remote role provides first contact for prospective clients, families, and referral sources during weekend hours.

You will promptly respond to inquiries, explain programs and admissions, collect intake information confidentially, and coordinate with clinical staff on next steps. You’ll ensure smooth handoffs to the weekday team and escalate urgent issues per procedure.