Weekend HVAC Dispatcher & Scheduler

Parker-; Phoenix (AZ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Robust PTO

Health, Vision and Dental plans

401K retirement plan

Life Insurance & Disability

FSA & Identity Theft

Training & Career Growth

Job summary

Parker & Sons is seeking a Weekend HVAC Dispatcher to schedule and dispatch home services technicians across Maricopa, Pinal and Gila Counties. You will manage daily schedules, prioritize work orders, and confirm next-day appointments with customers.

Ideal candidates have at least 2 years of dispatching experience in HVAC or related trades, strong computer skills (MS Office), and familiarity with Service Titan. This role features weekend shifts, competitive pay, and robust benefits.

Qualifications

• Minimum 2 years of dispatching experience in HVAC, Plumbing, or related industry.
• Basic computer proficiency, particularly with Microsoft applications.
• Must be able to work evenings and weekends.

Responsibilities

• Schedule and monitor daily technician schedule
• Dispatch work orders to field technicians according to priority and location
• Receive and record completed work orders from the field technicians
• Contact customers to confirm next-day appointments
• Communicate with field personnel via Outlook
• Handle paperwork for assigned departments and technicians
• Maintain accurate technician database
• Coordinate parts scheduling
• Coordinate warranty installations with other divisions
• Answer general questions regarding rebates, system operations, warranties, etc. from customers

Skills

Dispatching

MS Office

Education

High School Diploma or GED

Tools

ServiceTitan

Job description

Parker & Sons is seeking a Weekend HVAC Dispatcher to schedule and dispatch home services technicians across Maricopa, Pinal and Gila Counties. You will manage daily schedules, prioritize work orders, and confirm next-day appointments with customers.

Ideal candidates have at least 2 years of dispatching experience in HVAC or related trades, strong computer skills (MS Office), and familiarity with Service Titan. This role features weekend shifts, competitive pay, and robust benefits.