Weekend & Holiday Dispatch Coordinator — Remote Options

SERVPRO of Panthersville; Athens (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training & development

401(k) matching

Company car

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Panthersville is seeking a Dispatch Coordinator to organize and dispatch restoration teams to customer sites, coordinating with management to allocate resources efficiently. The role emphasizes strong customer service skills and attention to detail in a fast-paced environment.

Ideal candidates will have at least 2 years of office or dispatch experience, familiarity with scheduling software, and the ability to multitask while maintaining accurate data entry and effective communication

Qualifications

• At least 2 years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Ability to multitask and to remain detail orientated.
• Knowledge of local geographical area is preferred.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
• Review and maintain the scheduling software so that appropriate teams are routed accordingly.
• Perform detailed and accurate data entry.
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications.
• Collaborate and assist with other departments, as needed.

Skills

Customer service

Communication

Multitasking

Organizational skills

Data entry

Tools

Scheduling software

Computer applications

Job description

SERVPRO of Panthersville is seeking a Dispatch Coordinator to organize and dispatch restoration teams to customer sites, coordinating with management to allocate resources efficiently. The role emphasizes strong customer service skills and attention to detail in a fast-paced environment.

Ideal candidates will have at least 2 years of office or dispatch experience, familiarity with scheduling software, and the ability to multitask while maintaining accurate data entry and effective communication