Dispatch Coordinator | Flexible Work & Career Growth

SERVPRO of Panthersville; Oregon; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training & development

401(k) matching

Company car

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Panthersville is seeking a Dispatch Coordinator to organize and dispatch restoration teams to customer locations, coordinating with management to prioritize projects and allocate resources. The role emphasizes strong customer service, data accuracy, and timely communication.

The ideal candidate will have dispatch or office experience, a solid grasp of scheduling software, and the ability to multitask in a fast-paced environment.

Qualifications

• At least 2 years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Ability to multitask and stay detail oriented.
• Knowledge of local geographical area preferred.
• Knowledge of relevant computer applications.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
• Review and maintain the scheduling software so that appropriate teams are routed accordingly.
• Perform detailed and accurate data entry.
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications.
• Collaborate and assist with other departments, as needed.

Skills

Customer service

Scheduling

Data entry

Multitasking

Tools

Scheduling software

Job description

SERVPRO of Panthersville is seeking a Dispatch Coordinator to organize and dispatch restoration teams to customer locations, coordinating with management to prioritize projects and allocate resources. The role emphasizes strong customer service, data accuracy, and timely communication.

The ideal candidate will have dispatch or office experience, a solid grasp of scheduling software, and the ability to multitask in a fast-paced environment.