Weekend & Holiday Dispatch Coordinator (Remote Options)

SERVPRO of Panthersville; Atlanta (GA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training & development

401(k) matching

Company car

Job summary

SERVPRO of Panthersville in Atlanta is seeking a Dispatch Coordinator to coordinate restoration teams to customer locations and assess the work to be completed. If you are organized with strong customer service skills, you could thrive in this fast-paced environment!

The role requires dispatch experience, attention to detail, familiarity with scheduling software, and knowledge of the local area. We offer training and development, a company car, and competitive benefits.

Qualifications

• At least 2 years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Ability to multitask and to remain detail orientated.
• Knowledge of local geographical area is preferred.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
• Review and maintain the scheduling software so that appropriate teams are routed accordingly
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
• Collaborate and assist with other departments, as needed

Skills

Customer service

Dispatch scheduling

Scheduling software

Data entry

Communication

Job description

SERVPRO of Panthersville in Atlanta is seeking a Dispatch Coordinator to coordinate restoration teams to customer locations and assess the work to be completed. If you are organized with strong customer service skills, you could thrive in this fast-paced environment!

The role requires dispatch experience, attention to detail, familiarity with scheduling software, and knowledge of the local area. We offer training and development, a company car, and competitive benefits.