Remote Dispatch Coordinator - Restoration Team Scheduling

IICRC; Panthersville (GA); À distance; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Training & development

401(k) matching

Company car

Résumé du poste

SERVPRO of Panthersville is seeking a Dispatch Coordinator to schedule restoration teams at customer locations and coordinate with management on project needs. The role rewards organized, customer-focused professionals who excel at multitasking and clear communication.

You will use scheduling software, perform accurate data entry, and collaborate with other departments to ensure efficient service delivery. Flexible work-from-home options are available.

Qualifications

• At least 2 years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Ability to multitask and to remain detail orientated.
• Knowledge of local geographical area is preferred.
• Must be knowledgeable in relevant computer applications.

Responsabilités

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
• Review and maintain the scheduling software so that appropriate teams are routed accordingly.
• Perform detailed and accurate data entry.
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications.
• Collaborate and assist with other departments, as needed.

Connaissances

Customer service

Dispatch experience

Organizational skills

Data entry

Outils

Scheduling software

Description du poste

SERVPRO of Panthersville is seeking a Dispatch Coordinator to schedule restoration teams at customer locations and coordinate with management on project needs. The role rewards organized, customer-focused professionals who excel at multitasking and clear communication.

You will use scheduling software, perform accurate data entry, and collaborate with other departments to ensure efficient service delivery. Flexible work-from-home options are available.