Remote Dispatch Coordinator — Flexible, Fast-Paced Restoration

SERVPRO of Panthersville; Decatur (GA); Sur place; USD 40 000 - 70 000; Plein temps

Avantages offerts par ce poste

Training & development

401(k) matching

Company car

Superior benefits

Career progression

Professional development

Résumé du poste

SERVPRO of Panthersville is seeking a detail‑oriented Dispatch Coordinator to schedule restoration teams, coordinate with management, and ensure timely responses to new leads and ongoing projects.

You will maintain scheduling software, perform accurate data entry, handle inbound calls, and collaborate with other departments to deliver efficient, customer‑focused service across our local franchise.

Qualifications

• 2+ years of customer service and/or office-related experience.
• Prior dispatch experience preferred.
• Ability to multitask and remain detail oriented.
• Knowledge of local geographical area is preferred.
• Must be knowledgeable in relevant computer applications.

Responsabilités

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team.
• Review and maintain the scheduling software so that appropriate teams are routed accordingly.
• Perform detailed and accurate data entry.
• Receive inbound calls about past services, follow ups on current projects, general inquiries about the business.
• Collaborate and assist with other departments, as needed.

Connaissances

Customer service

Dispatch experience

Multitasking

Geographical knowledge

Computer applications

Outils

Scheduling software

Microsoft Office

Description du poste

SERVPRO of Panthersville is seeking a detail‑oriented Dispatch Coordinator to schedule restoration teams, coordinate with management, and ensure timely responses to new leads and ongoing projects.

You will maintain scheduling software, perform accurate data entry, handle inbound calls, and collaborate with other departments to deliver efficient, customer‑focused service across our local franchise.