Weekend Guest Relations Specialist (Healthcare)

sentara; Suffolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Paid Parental & Family Caregiver Leave

Education assistance

Job summary

Sentara Obici Hospital in Suffolk, VA is hiring a Guest Service Representative for weekend days (Friday and Sunday 7A - 3:30P). The role greets patients and families, serving as a liaison between visitors and hospital staff to ensure a welcoming, supportive experience during stays and visits. Prior healthcare or customer service experience is preferred.

Educational requirement is a HS diploma or GED. The position offers competitive pay ranging from $19.38 to $28.69 per hour, plus comprehensive

Qualifications

• One year healthcare or customer service experience preferred
• Strong interpersonal and communication skills
• Ability to handle concerns professionally

Responsibilities

• Liaison between patients, families, visitors and hospital staff to ensure smooth and comfortable experience
• Provide a welcoming environment and address concerns promptly
• Assist with wayfinding and information for guests

Job description

Sentara Obici Hospital in Suffolk, VA is hiring a Guest Service Representative for weekend days (Friday and Sunday 7A - 3:30P). The role greets patients and families, serving as a liaison between visitors and hospital staff to ensure a welcoming, supportive experience during stays and visits. Prior healthcare or customer service experience is preferred.

Educational requirement is a HS diploma or GED. The position offers competitive pay ranging from $19.38 to $28.69 per hour, plus comprehensive