Weekend Guest Relations Advocate - Hospital Concierge

Sentara Health; Suffolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reim

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Pet Insurance

Legal Resources Plan

Annual discretionary bonus

Job summary

Sentara Obici Hospital in Suffolk, VA, is seeking a Guest Service Representative for weekend days (Friday and Sunday 7A–3:30P). This role serves as a welcoming liaison between patients, families, visitors and the medical team, addressing concerns to ensure a smooth and comfortable patient experience.

Required HS Diploma or GED; one year of healthcare or customer service experience is preferred. Full-time benefits include medical, dental, vision, life and disability insurance, retirement plans,

Qualifications

• HS Diploma or GED required.
• One year healthcare or customer service experience preferred.

Responsibilities

• Guest Relations Representative acts as a liaison between patients, families, visitors and hospital staff.
• Provides a welcoming and genuine environment and addresses concerns to ensure a smooth and comfortable experience for patients.

Skills

Customer service

Communication

Education

HS Diploma or GED

Job description

Sentara Obici Hospital in Suffolk, VA, is seeking a Guest Service Representative for weekend days (Friday and Sunday 7A–3:30P). This role serves as a welcoming liaison between patients, families, visitors and the medical team, addressing concerns to ensure a smooth and comfortable patient experience.

Required HS Diploma or GED; one year of healthcare or customer service experience is preferred. Full-time benefits include medical, dental, vision, life and disability insurance, retirement plans,