Guest Service Representative - P/T Weekend Days

sentara; Suffolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Paid Parental & Family Caregiver Leave

Education assistance

Job summary

Sentara Obici Hospital in Suffolk, VA is hiring a Guest Service Representative for weekend days (Friday and Sunday 7A - 3:30P). The role greets patients and families, serving as a liaison between visitors and hospital staff to ensure a welcoming, supportive experience during stays and visits. Prior healthcare or customer service experience is preferred.

Educational requirement is a HS diploma or GED. The position offers competitive pay ranging from $19.38 to $28.69 per hour, plus comprehensive

Qualifications

• One year healthcare or customer service experience preferred
• Strong interpersonal and communication skills
• Ability to handle concerns professionally

Responsibilities

• Liaison between patients, families, visitors and hospital staff to ensure smooth and comfortable experience
• Provide a welcoming environment and address concerns promptly
• Assist with wayfinding and information for guests

Job description

City/State

Suffolk, VA

Work Shift

Weekend Days

Overview

Sentara Obici Hospital is hiring a Guest Service Representative Friday and Sunday 7A - 3:30P

The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Education

HS Diploma or Equivalent GED - Required

Certification/Licensure

No specific certification or licensure requirements

Experience

One year previous healthcare or customer service - Preferred

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.38 - $28.69 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara BelleHarbour is a state-of-the-art outpatient medical center located in North Suffolk. From family medicine and specialty care to physical therapy and lab and imaging services, to outpatient surgery and 24-hour emergency care, Sentara BelleHarbour is proud to serve the community in North Suffolk.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.