Night Guest Relations Specialist (Weekend Shift)

Sentara Health; United States; On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off (vacation, sick, major)

Parental leave

401(k) with employer match

Educational assistance

Life insurance

Job summary

Sentara BelleHarbour Hospital in Suffolk, VA is hiring a Guest Relations Representative for weekend nights (11:00 PM – 7:30 AM) on Saturdays and Sundays. You will serve as a liaison between patients, families, visitors and the hospital team, delivering a welcoming environment and addressing concerns to ensure a smooth, comfortable patient experience.

The role requires a HS Diploma or GED and one year of prior customer service or healthcare experience is preferred.

Qualifications

• HS Diploma or GED required.
• One year of prior customer service or healthcare experience preferred.

Responsibilities

• Act as liaison between patients, families, visitors and hospital/medical teams.
• Provide a welcoming, genuine environment and address concerns to ensure a smooth, comfortable experience for patients.

Skills

Customer service

Healthcare exposure

Education

HS Diploma or GED

Job description

Sentara BelleHarbour Hospital in Suffolk, VA is hiring a Guest Relations Representative for weekend nights (11:00 PM – 7:30 AM) on Saturdays and Sundays. You will serve as a liaison between patients, families, visitors and the hospital team, delivering a welcoming environment and addressing concerns to ensure a smooth, comfortable patient experience.

The role requires a HS Diploma or GED and one year of prior customer service or healthcare experience is preferred.