Guest Service Representative - P/T Weekend Days

Sentara Health; Suffolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reim

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Pet Insurance

Legal Resources Plan

Annual discretionary bonus

Job summary

Sentara Obici Hospital in Suffolk, VA, is seeking a Guest Service Representative for weekend days (Friday and Sunday 7A–3:30P). This role serves as a welcoming liaison between patients, families, visitors and the medical team, addressing concerns to ensure a smooth and comfortable patient experience.

Required HS Diploma or GED; one year of healthcare or customer service experience is preferred. Full-time benefits include medical, dental, vision, life and disability insurance, retirement plans,

Qualifications

• HS Diploma or GED required.
• One year healthcare or customer service experience preferred.

Responsibilities

• Guest Relations Representative acts as a liaison between patients, families, visitors and hospital staff.
• Provides a welcoming and genuine environment and addresses concerns to ensure a smooth and comfortable experience for patients.

Skills

Customer service

Communication

Education

HS Diploma or GED

Job description

Overview:

Sentara Obici Hospital is hiring a Guest Service Representative

City/State

Suffolk, VA

Work Shift

Weekend Days

Overview:

Sentara Obici Hospital is hiring a Guest Service Representative

Friday and Sunday 7A - 3:30P

The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Education

• HS Diploma or Equivalent GED - Required

Certification/Licensure

• No specific certification or licensure requirements

Experience

• One year previous healthcare or customer service - Preferred

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.38 - $28.69 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara BelleHarbour

Sentara BelleHarbour is a state-of-the-art outpatient medical center located in North Suffolk. From family medicine and specialty care to physical therapy and lab and imaging services, to outpatient surgery and 24-hour emergency care, Sentara BelleHarbour is proud to serve the community in North Suffolk.

Sentara Health is an equal opportunity employer

and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.