Weekend Front Desk Specialist - Part-Time (Healthcare)

PACS Group; Walnut Creek (CA); On-site; USD 28,000 - 30,000; Part time

Job summary

PACS Group is hiring a friendly Receptionist for Rossmoor Post Acute. This part-time role requires energy to greet residents, families, visitors, and staff, handle calls, and guide visitors through check-in procedures. You will help maintain a welcoming reception area and support basic clerical tasks while protecting resident privacy.

Flexible Thursdays, Saturdays, and Sundays are required. Pay is $20.00–$22.00 per hour, with a strong focus on excellent customer service in a healthcare setting.

Qualifications

• Previous receptionist, front desk, or customer service experience preferred.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Strong organizational and multitasking abilities.
• Basic computer and office skills.
• Ability to maintain confidentiality and professionalism.
• Dependable, punctual, and reliable.
• Must be available Thursdays, Saturdays, and Sundays.
• Previous healthcare or skilled nursing experience is a plus.

Responsibilities

• Greet residents, families, visitors, and staff in a friendly and professional manner.
• Answer and direct incoming phone calls.
• Assist visitors with check-in and facility procedures.
• Respond to general inquiries and direct questions to the appropriate department.
• Maintain a welcoming, organized, and professional reception area.
• Receive and distribute mail, packages, and other communications.
• Assist with basic administrative and clerical duties.
• Maintain accurate records and handle information appropriately.
• Protect resident privacy and maintain confidentiality at all times.
• Communicate effectively with residents, families, staff, and healthcare professionals.
• Follow facility policies and procedures.
• Perform other duties as assigned.

Skills

Receptionist experience

Customer service

Communication skills

Organization

Basic computer skills

Confidentiality

Reliability

Availability: Thu, Sat, Sun

Healthcare experience a plus

Job description

PACS Group is hiring a friendly Receptionist for Rossmoor Post Acute. This part-time role requires energy to greet residents, families, visitors, and staff, handle calls, and guide visitors through check-in procedures. You will help maintain a welcoming reception area and support basic clerical tasks while protecting resident privacy.

Flexible Thursdays, Saturdays, and Sundays are required. Pay is $20.00–$22.00 per hour, with a strong focus on excellent customer service in a healthcare setting.