Guest Experience Front Desk Lead

Bradford Health Services; Louisville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental, vision, life and more

Job summary

Bradford Health Services is seeking a Receptionist to be the first point of contact for clients, visitors, and employees. The role involves managing multi-line phone systems, directing calls, handling correspondence, scheduling appointments, and supporting front desk operations to ensure smooth office productivity.

Ideal candidates will have a high school diploma, proven front desk experience, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist or in a similar administrative role.
• Proficiency in handling multi-line phone systems.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks efficiently and maintain a professional demeanor.

Responsibilities

• Answer and manage multiple phone lines with professional etiquette.
• Greet clients and visitors, ensuring a positive first impression.
• Perform general office duties such as filing, copying, faxing, and maintaining equipment.
• Schedule appointments and manage calendar bookings.
• Maintain a clean reception area and handle mail and deliveries.

Skills

Multitasking

Phone etiquette

Communication skills

Customer service

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Bradford Health Services is seeking a Receptionist to be the first point of contact for clients, visitors, and employees. The role involves managing multi-line phone systems, directing calls, handling correspondence, scheduling appointments, and supporting front desk operations to ensure smooth office productivity.

Ideal candidates will have a high school diploma, proven front desk experience, and strong communication skills.