Healthcare Billing & Patient Support Specialist

Bradford Health Services; Little Rock (AR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Generous PTO

Voluntary benefits for part-time

Job summary

Bradford Health Services is seeking a Patient Financial Services Representative to join our national healthcare network. You will manage patient accounts, respond to billing inquiries, verify insurance eligibility, and guide patients through payment options and financial assistance programs.

Ideal candidates have a high school diploma (associate degree preferred), experience in medical billing, and strong knowledge of medical insurance terminology, HIPAA compliance, and electronic health

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Experience in patient financial services, medical billing, or related healthcare administrative role.
• Strong understanding of medical insurance terminology, billing processes, and healthcare regulations.
• Proficiency with EHR systems and billing software.
• Excellent communication and customer service skills.

Responsibilities

• Respond promptly and professionally to patient inquiries regarding billing statements, insurance coverage, and payment options.
• Verify patient insurance information and eligibility to ensure accurate billing and reimbursement.
• Assist patients in setting up payment plans and provide guidance on financial assistance programs when applicable.
• Collaborate with internal departments such as billing, coding, and insurance to resolve account discrepancies and denials.
• Maintain detailed and accurate records of patient interactions, payments, and account adjustments in compliance with healthcare regulations.

Skills

Communication skills

Customer service

Analytical thinking

HIPAA knowledge

Education

High school diploma or equivalent

Associate degree or higher preferred

Billing/coding certification preferred

Tools

EHR systems

Billing software

Job description

Bradford Health Services is seeking a Patient Financial Services Representative to join our national healthcare network. You will manage patient accounts, respond to billing inquiries, verify insurance eligibility, and guide patients through payment options and financial assistance programs.

Ideal candidates have a high school diploma (associate degree preferred), experience in medical billing, and strong knowledge of medical insurance terminology, HIPAA compliance, and electronic health