Front Desk Professional

Southern Management Co.; Baltimore (MD); Presencial; USD 21 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

401(k)

Paid Holidays

Paid Time Off

Continuing Education

Resumo da oferta

Southern Management Co. is seeking a part-time front desk professional in Baltimore, MD. The ideal candidate will deliver outstanding customer service, maintain detailed records, and handle resident and guest inquiries with accuracy and care.

You will input service requests and keep logs for keys, snow, residents, and incidents, while keeping the lobby clean and professional. The role requires strong communication, basic office knowledge, and proficiency with Microsoft Office.

Qualificações

• Provide excellent customer service at all times
• Be a resource for, and provide services to, residents and guests
• Answer all incoming calls, collect all pertinent information and route appropriately
• Accurately input all service requests
• Maintain community logs (key control, snow, resident, team member, and incident)
• Keep front desk and lobby clean and free of trash/debris at all times
• Sign for and distribute mail and/or packages
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

Responsabilidades

• Provide outstanding customer service at all times
• Greet residents, guests and vendors and assist as needed
• Answer calls, gather information and route to appropriate teams
• Log service requests accurately and timely
• Maintain logs for keys, snow, residents, staff and incidents
• Keep lobby tidy and welcoming
• Receive and distribute mail and packages
• Support engagement initiatives and events
• Handle additional tasks as assigned by supervisor

Conhecimentos

Communication skills

Office basics

Record keeping

Following directions

MS Office

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Part Time front desk position. The ideal candidate will demonstrate outstanding customer service, exceptional attention to detail, and excellent communication skills. Schedule is every Saturday and Sunday from 3:30pm tp11:30 p.m.

WHAT WE ARE LOOKING FOR:
Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.

WHAT WE EXPECT FROM YOU:

• Provide excellent customer service at all times
• Be a resource for, and provide services to, residents and guests
• Answer all incoming calls, collect all pertinent information and route appropriately
• Accurately input all service requests
• Maintain community logs (key control, snow, resident, team member, and incident)
• Keep front desk and lobby clean and free of trash/debris at all times
• Sign for and distribute mail and/or packages
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Strong written and verbal communication skills
• Basic knowledge of office terminology, procedures, and equipment
• Ability to keep neat and accurate records
• Ability to understand and follow directions
• Proficiency with Microsoft Office

What's required from you:

High school diploma or GED

Pay Rate:

$15.00 - $19.06

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

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