On-Call Front Desk Pro — Flexible Shifts & Benefits

Southern Management Companies; Silver Spring (MD); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid holidays

Paid time off

Continuing education

Job summary

Southern Management Companies is seeking a Part-Time Front Desk - On Call for various shifts in Maryland. The role serves as the face of our communities, delivering exceptional customer service to residents, guests, and vendors.

You will answer calls, input service requests, maintain logs, handle mail/packages, and support engagement efforts while upholding brand standards. A high school diploma or GED is required, with a pay rate of $15.00–$19.06 per hour.

Qualifications

• Strong written and verbal communication skills are required.
• Basic knowledge of office terminology, procedures, and equipment.
• Ability to keep neat and accurate records.
• Ability to understand and follow directions.
• Proficiency with Microsoft Office.

Responsibilities

• Provide excellent customer service at all times.
• Be a resource for, and provide services to, residents and guests.
• Answer all incoming calls, collect all pertinent information and route appropriately.
• Accurately input all service requests.
• Maintain community logs (key control, snow, resident, team member, and incident).
• Keep front desk and lobby clean and free of trash/debris at all times.
• Sign for and distribute mail and/or packages.
• Contribute to community/company engagement efforts.
• Perform other duties as assigned by manager or supervisor.

Skills

Communication skills

Office terminology

Record keeping

Follow directions

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Southern Management Companies is seeking a Part-Time Front Desk - On Call for various shifts in Maryland. The role serves as the face of our communities, delivering exceptional customer service to residents, guests, and vendors.

You will answer calls, input service requests, maintain logs, handle mail/packages, and support engagement efforts while upholding brand standards. A high school diploma or GED is required, with a pay rate of $15.00–$19.06 per hour.