Weekend Front Desk & Patient Services Specialist

Atrium Health Enterprise; Mocksville (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

Atrium Health Enterprise is seeking a part-time Front Desk / Registration Clerk to support weekend patient intake. You will greet patients, verify insurance, schedule appointments, and assist with cash receipts while maintaining strict confidentiality.

You will encourage the use of front-end technology during registration, handle accurate patient data entry, and assist with basic billing tasks in a fast-paced medical office.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Manage patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Independent worker

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Atrium Health Enterprise is seeking a part-time Front Desk / Registration Clerk to support weekend patient intake. You will greet patients, verify insurance, schedule appointments, and assist with cash receipts while maintaining strict confidentiality.

You will encourage the use of front-end technology during registration, handle accurate patient data entry, and assist with basic billing tasks in a fast-paced medical office.