Weekend Front Desk & Patient Concierge (Fri–Sun)

Life Care Centers of America; Federal Way (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hallmark Manor in Federal Way is seeking a friendly Receptionist to provide clerical support and greet visitors in person and by phone, in alignment with Life Care standards.

Responsibilities include managing the front desk, operating the phone and paging system, delivering outstanding customer service, and coordinating with an interdisciplinary team while upholding patient rights and confidentiality. The role requires a high school diploma and proficiency in Word, Excel, and email.

Qualifications

• High school graduate or equivalent.
• Six months clerical experience or completed secretarial program.
• Proficient in Word, Excel, and email.

Responsibilities

• Service as the first point of contact for guests and visitors in person as well as via phone.
• Operate the facility phone and paging system.
• Exhibit excellent customer service and a positive attitude towards patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Read, write, speak, and understand the English language.

Skills

Customer service

Communication

Microsoft Word

Microsoft Excel

Email

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Hallmark Manor in Federal Way is seeking a friendly Receptionist to provide clerical support and greet visitors in person and by phone, in alignment with Life Care standards.

Responsibilities include managing the front desk, operating the phone and paging system, delivering outstanding customer service, and coordinating with an interdisciplinary team while upholding patient rights and confidentiality. The role requires a high school diploma and proficiency in Word, Excel, and email.