Front Desk & Patient Services Specialist

Life Care Centers of America; Cape Girardeau (MO); On-site; USD 32,000 - 40,000; Full time

Job summary

Life Care Centers of America seeks a Receptionist to deliver clerical support and greet visitors and callers, upholding standards and laws. You will handle inquiries, coordinate with staff, and maintain orderly front-desk operations in a post-acute care setting.

The role requires strong communication, confidentiality, and teamwork, with on-site responsibilities, safety awareness, and dependable attendance as part of daily duties.

Qualifications

• High school diploma or equivalent required.
• Secretarial program or 6 months clerical experience preferred.
• Proficient in MS Word, Excel, and email.
• Ability to follow laws, regulations and Life Care standards.
• Maintain confidentiality and professional conduct.

Responsibilities

• Greet visitors and answer phones in a friendly, professional manner.
• Operate facility phone and paging system.
• Provide excellent customer service to patients.
• Maintain confidentiality and professional relationships.
• Assist in evacuation of patients and support safety routines.

Skills

Customer service

Professional communication

Team collaboration

Discretion & confidentiality

Attention to detail

Education

High school diploma or equivalent

6 months clerical experience or secretarial program

Tools

Microsoft Word

Microsoft Excel

Email management

Job description

Life Care Centers of America seeks a Receptionist to deliver clerical support and greet visitors and callers, upholding standards and laws. You will handle inquiries, coordinate with staff, and maintain orderly front-desk operations in a post-acute care setting.

The role requires strong communication, confidentiality, and teamwork, with on-site responsibilities, safety awareness, and dependable attendance as part of daily duties.