Weekend Front Desk Concierge

Sweetwater Care; Whitefish (MT); In loco; USD 34.000 - 42.000; Tempo pieno

Descrizione del lavoro

Sweetwater Care in Whitefish, MT invites a friendly front desk assistant to join our facility's front end. You will greet visitors, answer phones, manage sign-ins, schedule resident appointments, handle mail, and maintain accurate records with confidentiality.

Responsibilities include assisting residents, coordinating with nurses and staff, keeping reception tidy, providing basic admin support, and handling sensitive information in line with policies and regulations.

Mansioni

• Greeting and assisting visitors, residents, and family with a friendly, helpful attitude and providing information on services, visiting hours, and policies.
• Answering phones, taking messages, and directing inquiries to the right staff; address facility and resident status questions.
• Manage check-in/check-out processes; log visitor details and issue badges.
• Assist in scheduling appointments for residents with medical staff or therapists.
• Handle incoming/outgoing mail and packages; organize delivery logistics.
• Maintain accurate records of visitors, deliveries, and appointments; safeguard resident data.
• Assist residents with basic tasks and guide them to common areas as needed.
• Coordinate with nursing home staff to ensure smooth operations and information flow.
• Keep reception area clean, organized, and stocked with reading materials and amenities.
• Provide tech and administrative support, data entry and paperwork as needed.
• Be prepared to handle difficult visitors calmly and professionally; uphold policies and regulations.

Descrizione del lavoro

Sweetwater Care in Whitefish, MT invites a friendly front desk assistant to join our facility's front end. You will greet visitors, answer phones, manage sign-ins, schedule resident appointments, handle mail, and maintain accurate records with confidentiality.

Responsibilities include assisting residents, coordinating with nurses and staff, keeping reception tidy, providing basic admin support, and handling sensitive information in line with policies and regulations.