Weekend Front Desk Agent | Guest Service at Extended-Stay Hotel

Mainstay suites Omaha/Old Mill; Omaha (NE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health & Dental Insurance

401(k) with Employer Match

Paid Time Off

Six paid holidays

Holiday pay (time and a half)

Job summary

The Guest Service Representative at MainStay Suites Omaha is the face of the hotel, greeting guests, handling check-ins and check-outs, and managing reservations. The role requires a strong commitment to outstanding service and clear communication to ensure a positive guest experience.

Weekend hours are Saturday and Sunday 7am-3pm with on-call responsibilities. The position offers a friendly team environment and competitive benefits in line with full-time associates.

Qualifications

• Excellent communication skills and a positive attitude.
• Commitment to providing the highest level of service.

Responsibilities

• Check guests in and out of the hotel and manage reservations.
• Resolve guest issues and maintain a welcoming front desk presence.

Skills

Customer service

Excellent communication

Job description

The Guest Service Representative at MainStay Suites Omaha is the face of the hotel, greeting guests, handling check-ins and check-outs, and managing reservations. The role requires a strong commitment to outstanding service and clear communication to ensure a positive guest experience.

Weekend hours are Saturday and Sunday 7am-3pm with on-call responsibilities. The position offers a friendly team environment and competitive benefits in line with full-time associates.