Front Desk & Guest Experience Specialist

Omaha Embassy Suites - Atrium Hospitality; Omaha (NE); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Career growth

401(k) plan with match

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Exclusive discounts

Job summary

Omaha Embassy Suites by Atrium Hospitality in Omaha, NE is seeking a Part-time Front Desk Associate to welcome guests, check in/out, and provide warm, efficient service at the hotel's lobby desk.

This role offers opportunities for growth, competitive benefits, and a focus on guest satisfaction. You will assist guests with queries, manage daily tasks, and contribute to a positive first impression for every visitor.

Qualifications

• Customer service experience required.
• Experience in hospitality or leadership preferred.
• High school diploma or equivalent.
• Tech-savvy with hotel systems.
• Able to lift 50 lbs and stay on your feet.

Responsibilities

• Oversee front desk operations and be the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks like event sheet distribution and business center support.

Skills

Customer service experience

Hospitality or leadership experience

Tech savviness with hotel systems

Physical stamina to lift 50 lbs

Education

High school diploma or equivalent

Job description

Omaha Embassy Suites by Atrium Hospitality in Omaha, NE is seeking a Part-time Front Desk Associate to welcome guests, check in/out, and provide warm, efficient service at the hotel's lobby desk.

This role offers opportunities for growth, competitive benefits, and a focus on guest satisfaction. You will assist guests with queries, manage daily tasks, and contribute to a positive first impression for every visitor.