Front Desk Saturday and Sunday 7am-3pm On call

Mainstay suites Omaha/Old Mill; Omaha (NE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health & Dental Insurance

401(k) with Employer Match

Paid Time Off

Six paid holidays

Holiday pay (time and a half)

Job summary

The Guest Service Representative at MainStay Suites Omaha is the face of the hotel, greeting guests, handling check-ins and check-outs, and managing reservations. The role requires a strong commitment to outstanding service and clear communication to ensure a positive guest experience.

Weekend hours are Saturday and Sunday 7am-3pm with on-call responsibilities. The position offers a friendly team environment and competitive benefits in line with full-time associates.

Qualifications

• Excellent communication skills and a positive attitude.
• Commitment to providing the highest level of service.

Responsibilities

• Check guests in and out of the hotel and manage reservations.
• Resolve guest issues and maintain a welcoming front desk presence.

Skills

Customer service

Excellent communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Saturday and Sunday 7am-3pm On call

The Guest Service Representative is a team member of the MainStay Suites Omaha location. This is a well-established Choice Hotels extended stay brand.

In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

The Guest Service Representative is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.

What We Offer

• Health and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates.
• Employee Assistance Program for Associates and household members