Front Desk Saturday and Sunday 7am-3pm On call

Gulf Coast Hotel Management Inc; Omaha (NE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health & Dental Insurance

401(k) Match

Paid Time Off

Six Holidays

Holiday Pay

Employee Assistance Program

Job summary

The Front Desk role at Gulf Coast Hotel Management Inc. at the MainStay Suites Omaha location requires delivering exceptional guest service, handling check-ins/outs, and managing reservations.

It emphasizes a friendly demeanor, clear communication, and a commitment to guest satisfaction.Supportive team environment within a well-established Choice Hotels extended stay brand. The position features weekend hours (Saturday and Sunday 7am-3pm) with on-call duties, competitive benefits for full-time

Qualifications

• Excellent communication skills and a positive attitude.
• Strong dedication to providing a high level of service.
• Ability to manage reservations and guest requests.

Responsibilities

• Provide outstanding customer service to all hotel guests.
• Check guests in and out of the hotel.
• Manage reservations and guest bookings.
• Resolve guest issues promptly and professionally.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Saturday and Sunday 7am-3pm On call

3 days ago Requisition ID: 4536

The Guest Service Representative is a team member of the MainStay Suites Omaha location. This is a well-established Choice Hotels extended stay brand.

In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

The Guest Service Representative is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.

What We Offer

• Health and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates.
• Employee Assistance Program for Associates and household members